What are the items made of?
All my items are made using high quality, super soft acrylic yarn. I double up the yarn to ensure everything is super comfy and warm. I also use acrylic because it's soft and non-itchy, it also won't shrink when it gets washed! You can machine wash at maximum 30 degrees and then machine or air dry.
How long will my order take?
I hand make all my items to order, so turn around can range from 5-10 days. I always do my best to send orders as quickly as possible so it could be quicker. It could also be a bit longer leading up to the holidays. I will be in touch with you with an estimate day of dispatch once I receive your order. If you'd like to know before placing your order, please email me at firstname.lastname@example.org
What discount do you offer groups and clubs?
My groups and clubs discounts vary from order to order based on time of year, quantity and my existing orders at the time. I hand make each beanie myself so I may not be able to offer much discount during my busy periods (Mid November-December) so be sure to order early in the season or give me plenty of notice.
Can you send my order as a gift directly to the recipient?
Certainly, simply change the delivery address accordingly and let me know if you have a little message you'd like to include. Your order will be wrapped in clear cellophane with a yarn bow and message attached. I will not include a receipt with your gift unless you specify otherwise.
What size should I order if it's a gift?
The average size for women is 55-57cm and men is 58-60cm. It's always best to get a measurement especially if you choose to add a fleece lining.
What size should I order for a child?
Below is a guide based on the average head sizes for those ages. The stitch I use for baby beanies is quite forgiving so the beanie should grow with your baby and hopefully fit comfortably for much longer than the age range you originally ordered.
Newborn / Up to 38cm
1-3 Months / Up to 41cm
3-6 Months / Up to 44cm
6-12 Months / Up to 47cm
1-3 Years / Up to 50cm
Why is the price different from size to size in the baby range?
The newborn beanies are 34-38cm in diameter and take less time and material to create than the toddler size beanies which are 48-50cm in diameter with depth to match. The variation in price between the sizes is to reflect that extra time and material.
Can I return or exchange my beanie?
I make every item to order so due to the personalised nature of my product I'm not able to accept any returns or exchanges unless there is a fault with your item. It's really important that you get the sizing right. Be sure and order your actual head measurement, I account for stretching when making your beanie.