What are the items made of?
All my items are made using high quality, super soft acrylic yarn. I double up the yarn to ensure everything is super comfy and warm. I also use acrylic because it's soft and non-itchy, it also won't shrink when it gets washed! You can machine wash at maximum 30 degrees and then air dry. (I machine dry mine but they do fuzz up a bit)
How long will my order take?
I hand make all my items to order, so turn around can range from 5-10 days. I always do my best to send orders as quickly as possible so it could be quicker. It could also be a bit longer leading up to the holidays. I will be in touch with you with an estimate day of dispatch once I receive your order. If you'd like to know before placing your order, please email me at email@example.com
What discount do you offer groups and clubs?
Unfortunately I'm not able to offer a set discount based on quantity. I have to base my quote for individual orders around my existing orders at the time of inquiry, difficulty of the design and the amount of notice I'm given. I hand make each beanie myself so I may not be able to offer much discount (if any) during my busy periods (Mid November-January) or if I have too many existing orders with same deadline as yours so please be sure and order early 3-4 weeks is ideal.
Can you send my order as a gift directly to the recipient?
Certainly, simply change the delivery address accordingly and let me know if you have a little message you'd like to include. Your order will be wrapped in clear cellophane with a yarn bow and message attached. I will not include a receipt with your gift unless you specify otherwise.
What size should I order if it's a gift?
The average size for women is 55-57cm and men is 58-60cm.
What size should I order for a child?
Below is a guide based on the average head sizes for those ages. The stitch I use for baby beanies is quite forgiving so the beanie should grow with your baby and hopefully fit comfortably for much longer than the age range you originally ordered.
Newborn / Up to 38cm
1-3 Months / Up to 41cm
3-6 Months / Up to 44cm
6-12 Months / Up to 47cm
1-3 Years / Up to 50cm
Why is the price different from size to size in the baby range?
The newborn beanies are 34-38cm in diameter and take less time and material to create than the toddler size beanies which are 48-50cm in diameter with depth to match. The variation in price between the sizes is to reflect that extra time and material.
Can I return or exchange my beanie?
I make every item to order so due to the personalised nature of my product I'm not able to accept any returns or exchanges unless there is a fault with your item. It's really important that you get the sizing right. Be sure and order your actual head measurement, I account for stretching when making your beanie.